In the fast-paced world of logistics and shipping, keeping track of your shipments' status is crucial for businesses and individuals alike. Knowing where your orders are and whether they have reached their final destination is essential for planning, customer satisfaction, and operational efficiency. Therefore, this article will help you explore the Luwjistik Terminal Status concept and how you can easily access and monitor this information.
You will learn the following:
What is Terminal Status?
Terminal Status refers to a specific set of statuses that indicate whether an order has reached its final stage or phase. In other words, it shows whether the order status update process has been completed or is still ongoing. The primary purpose of identifying terminal orders is to overview all continuing and new orders better and distinguish them from those that have already reached their final destination.
By tracking Terminal Status, logistics providers and clients can efficiently monitor the ageing orders and manage queries related to order completion. This information is precious for businesses that want to streamline their shipping processes and ensure that orders are fulfilled promptly.
At Luwjistik, here are several statuses of the Terminal Status that you need to understand, including:
If the Terminal Status indicates a “Yes”, it means that:
First Mile | Freight Forwarder | Customs | Last Mile | Domestics |
Shipment Cancelled | Shipment Cancelled | Shipment Cancelled | Shipment Cancelled | Shipment Cancelled |
Shipment Delivered to Freight Forwarder | Shipment Arrived at Destination Port | Custom Cleared | Shipment Delivered | Shipment Delivered |
Shipment Lost | Handover to Last Mile | Shipment Returned to Shipper | Returned to Shipper | |
Shipment Damaged | Import Customs Cleared | Relabel | Relabel | |
Shipment Lost | Shipment Lost | Shipment Lost | ||
Shipment Damaged | Shipment Damaged | Shipment Damaged | ||
Ready Destroyed |
If the Terminal Status indicates a “No”, it means that:
First Mile | Freight Forwarder | Customs | Last Mile | Domestics |
Order Information Received | Order Information Received | Order Information Received | Order Information Received | Order Information Received |
Pickup Requested | Received at Origin Warehouse | Arrived at Custom Facility | Received at Destination Warehouse | Received at Destination Warehouse |
Pickup Scheduled | Received at Freight Forwarder Hub | Pending Custom Clearance | Out From Distribution Centre | Out From Distribution Centre |
Pick Up in Progress | Delivery to Airline | Custom on Hold | On Delivery Process | On Delivery Process |
Picked Up at Origin | Pending Export Customs Clearance | Rejected by Import Customs | Failed Delivery | Failed Delivery |
Failed Pick Up | Rejected by Export Customs | Returned to Origin | Returned to Destination Warehouse | Returned to Destination Warehouse |
Hub Transfer | Rejected by Airline | Custom Cleared | Ready Self-pickup | Ready Self-pickup |
Shipment Received at Main Hub | Returned to Origin Warehouse | Received by Customs Partner Warehouse | Rerouting | Pickup Requested |
Returned to Shipper | Export Customs Cleared | Arrived at Import Customs Facility | In Transit | Pickup Scheduled |
On Delivery to Freight Forwarder | Received by Airline | Pending Import Customs Clearance | Pick Up in Progress | |
Delivery Failed | In Flight | Import Customs on Hold | In Transit | |
Departed Origin Port | Handover on hold | Received at Distribution Center | ||
Received at Transhipment Facility | Rerouting | Failed Pick Up | ||
Received at Transhipment Hub | Received at Transhipment Hub | Picked Up Success | ||
Returned to Transhipment Hub | Departed Transhipment Hub | |||
In Flight to Destination Country | Parcels Confiscated | |||
Departed Transhipment Hub | ||||
Parcels Confiscated | ||||
Returned to Shipper |
Now that you understand the concept of Terminal Status and how crucial it is for tracking and managing shipments, let's explore where you can check the updated list of Terminal Status and what steps to take after checking this information.
Where to Check the Updated List of Terminal Status?
If you wish to check the updated list of Terminal Status for your shipments, follow these simple steps:
Go to Client Portal: Start by visiting the Client Portal at https://v2.luwjistik.io/login.
Click on Orders: Once logged in, navigate to the Orders section in the menu bar.
View Terminal Status: In the Orders section, scroll to the right side of the page. You will find a column displaying the Terminal Status of each order. The status will be labelled as either "Yes" or "No," indicating the shipment's current stage.
By following these steps, clients can easily access the most up-to-date information regarding their shipment's Terminal Status and take appropriate actions based on the status of each order.
Now that you know how to access the Terminal Status of your shipments, here are the steps you can take after checking this information.
What to do after checking the Terminal Status?
After reviewing the Terminal Status of your shipments, you have a few options:
If the Terminal Status shows "yes," it signifies that your shipments have been completed, and you can rest assured that the delivery process has been finalised.
However, if the Terminal Status shows "ongoing" or "no," you may want further action. In such cases, feel free to contact our Customer Support team through the Get Help Chat features or email [email protected] if your shipment has exceeded the Service Level Agreement (SLA).