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Last Mile Service Guideline
Updated over 10 months ago

If you encounter any issues with the delivery stage, this document outlines essential details regarding our last-mile delivery process that you should know.

You will learn the following:

What is Luwjistik's Last Mile Services?

The delivery process's final stage is known as the last mile, where the last-mile network partner transports a shipment from a warehouse to its ultimate destination, usually a residential or commercial address.

The term "last mile" is used because it denotes the shipment's final leg of the journey, which is often the most crucial and demanding part of the process. It is necessary to navigate through densely populated areas with tight delivery windows and other logistical challenges during the last mile.

Our last-mile logistics solution offers modularity, enabling you to seamlessly integrate a compatible last-mile network partner from our platform into your supply chain operations.

Steps to View Our Last Mile Network Partners

From the Luwjistik marketplace, you can view any network partner onboarded and integrated with Luwjistik. To view, click the Marketplace button in the sidebar.

Our Last Mile Shipping Operations Hours

Below are the operating hours for our last-mile operations in several countries:

Country

Delivery Hours

Australia

Mon - Fri: 09.00 - 16.00

Brunei

Mon - Fri: 09.00 - 17.00

Cambodia

Mon - Fri: 09.00 - 18.00

Europe

Mon - Sun: 09:00 - 17:00

Hongkong

Mon - Fri: 09.00 - 16.00

Indonesia

Mon - Fri: 09.00 - 18.00

Malaysia

Mon - Fri: 09.00 - 18.00

New Zealand

Mon - Fri: 09.00 - 16.00

Philippines

Mon - Fri: 09.00 - 18.00

Saudi Arabia

Mon - Sun: 09.00 - 16.00

Singapore

Mon - Fri: 09.00 - 18.00

South Korea

Mon - Fri: 09.00 - 16.00

Taiwan

Mon - Fri: 09.00 - 18.00

Thailand

Mon - Fri: 09.00 - 18.00

United Kingdom

Mon - Fri: 09.00 - 18.00

United States

Mon - Fri: 09.00 - 18.00

Vietnam

Mon - Fri: 09.00 - 18.00

Important

Please contact our support team if you have any questions or need API integration assistance. Our experienced team members can guide you through the process and ensure a smooth connection between our systems.

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