If you encounter any issues with the initial delivery stage, this document outlines essential details regarding our first-mile delivery process that you should know.
You will learn the following:
What is Luwjistik's First Mile Services?
The first mile is the initial step in the logistics process, where shipments are collected from the point of origin and transported to a port or transportation hub.
It is essential to ensure that your shipment is prepared correctly for its journey to your final consignee, whether for domestic or cross-border delivery.
Our first-mile logistics service is modular, allowing you to select a suitable first-mile network partner from our platform to integrate seamlessly into your supply chain operations.
The Process of Our First Mile Services
To ensure a smooth first-mile delivery pickup process, properly preparing your shipment for pickup is essential. It includes a few steps as below :
Please submit your order: Submit your order through the client portal or push your order via API to our system.
Pack your items securely: Ensure the protection of your items during transportation by using appropriate packaging materials and boxes.
Label your shipment: Label your shipment clearly with the recipient's name, address, and phone number, as well as your contact information.
Be prepared for the pickup (per operation schedule timing): Ensure your shipment is ready.
Note
You can streamline your order submission process using API integration and eliminate the manual task of uploading Excel sheets to our system.
Steps to View Our First Mile Network Partners
From the Luwjistik marketplace, you can view any network partner onboarded and integrated with Luwjistik. To view, click the Marketplace button in the sidebar.
Our First Mile Shipping Operations Hours
We have two categories for our first-mile delivery operating hours that are domestic and cross-border shipments, encompassing the following:
A. Domestic Shipment Operations Hours
For our domestic shipment, our business hours are comprised of the following:
B. Cross-Border Shipment Operations Hours
For our cross-border shipment, our business hours are comprised of the following:
Important
Please get in touch with our support team if you have any questions or need API integration assistance. Our experienced team members can guide you through the process and ensure a smooth connection between our systems.