Luwjistik offers an Order Management System (OMS) to assist you in handling your orders effectively. The OMS system streamlines the order management process and simplifies it for you. Furthermore, this document provides the following steps to access the OMS.
You will learn the following:
How to Logging In to the OMS Lite?
The initial step to begin managing your orders in OMS is to access the portal by logging in.
For our first-time login users, you can use your work email and the provided password. Once logged in, you can reset your password to your preferred password.
Enter your email address and password, then click Login.
You can update your password anytime you want from your profile. Once you are on your profile page, you can update your new password and reconfirm the new password and click submit.
Steps to Create the Orders in OMS Lite
After logging in to the portal, the dashboard page will appear, and you can proceed to create an order by following the steps below:
Navigate to the Orders in the menu bar.
Click the upload orders button.
A new page will appear for you to upload the order.
How to Submit the Orders to OMS Lite?
Once you have generated the orders, you must submit them to the system.
Click on the Domestic or Cross Border tab depending on the solution you want to use.
Upload or drag and drop your Excel file on this page and click upload.
Click on the sample file to download the Excel file for order submission.
Once you download the Excel template, you must fill in all the order information and save it on your computer.
Note
A successful upload notification will appear if your upload is successful.
Mandatory Field
It would be best to fill in all tabs marked with (*) as mandatory fields. You must follow the format given as we have set up machine learning based on the template we provide.
What format should I use to upload the file?
If this is your first time uploading an order, you can download our Excel file template at the bottom left of the Upload Orders page.
The order submission must be submitted using this template as we have set up our machine learning to understand the information based on the given template.
Steps to Download the Label in OMS Lite
Once you have submitted your orders, you will need to label them.
After the successful upload, a list of orders will appear on the order page.
Download the label for each ID by ticking the order id and clicking Download Labels.
How to Manage the Orders in OMS Lite?
You can manage the orders by filtering them based on the criteria such as status, origin, country, service, etc.
Navigate to the Orders tab and choose the filter.
Filter your orders based on the criteria you desire.
Steps to Track the Orders in OMS Lite
Tracking orders involves monitoring the movement and delivery status of a shipped or delivered item or package. It requires a unique tracking number or codes our Network Partner provides to track the package's progress from origin to destination.
There are two ways to perform the tracking actions, such as:
A. Tracking Orders Individually
In Luwjistik, you can track each of your orders separately.
Click on Orders
Click your order number on the order page. Now you can see all details of the order, such as :
Order number
Shipment size
Shipment weight
Consignee details
Pickup details
Status of the particular shipments with more information on date and time.
B. Track in Batch
Or, you can track your multiple orders simultaneously.
Click on Orders
Click your batch order number on the order page.
Now you can see all the final tracking history for each order from the chosen batch.
How to View the Duty and the Tax amount in OMS Lite?
If you want to see how much duty and tax you need to pay for your shipments, you can check them by following these steps:
There are two ways to perform the duty and tax viewing actions, such as:
A. Individual Duty and Tax
To view the duty and tax charges for your orders, you must:
Click your order number on the Order page
Now you can see all the item details for the selected order number, including:
Product ID
SKU
Category
Description of the items
Quantity
Tax
Item Value
B. Batch Duty and Tax
To view the duty and tax fees for your orders in bulk, you must:
Click your batch order number on the Order page
Now you can see the value of the duty and tax charged for each order ID under the batch.
How to Navigate the OMS Lite Dashboard?
The dashboard displays a summary of the total orders and the total orders by its criteria, the category split, and the statuses count.
Click on the dashboard menu at the left menu bar, and the comprehensive report of your shipments is displayed here.