Order Management System (OMS): OMS streamlines and simplifies the order management process for both domestic and cross-border B2C shipments. It allows clients to submit orders via API or bulk upload and provides live status updates. By centralising order processing and tracking, OMS enhances efficiency, reduces errors, and provides better visibility into shipment statuses, ultimately improving customer satisfaction.

Node Calculator: The Node Calculator provides itemised cost breakdowns at each stage of the supply chain, including shipping costs, customs clearance rates, and insurance. This feature offers better spending visibility and allows businesses to make informed decisions regarding shipping options, enabling cost optimisation and budget management.

Real Time Tracking: Real-time tracking enables clients to monitor the status of individual shipments or batches in real time. It provides transparency and accountability throughout the shipping process, allowing businesses to proactively address any issues that may arise and provide customers with accurate delivery estimates, thereby enhancing trust and satisfaction.

Individual and Batch Duty and Tax: This feature provides clear insight into duty and tax calculations specific to each country, ensuring businesses have the information they need to manage costs effectively and deliver a seamless experience to their customers.

Proactive Email Notifications: Proactive email notifications provide clients with timely updates on shipment statuses and other important events. By keeping stakeholders informed and engaged throughout the shipping process, this feature improves communication, reduces uncertainty, and enhances the overall customer experience.

Reverse Order: This feature facilitates the management of reverse logistics processes. It enables businesses to handle reverse order efficiently, reducing administrative burden and enhancing customer satisfaction by offering a hassle-free returns experience.

Comprehensive Filter Box and View Settings: Clients can customise their view of shipment data using comprehensive filter options and view settings. This feature provides flexibility and control over how shipment data is displayed and accessed, allowing clients to focus on relevant information and improve decision-making processes.

Marketplace: With a diverse marketplace spanning 103 countries and 132 partners, our marketplace provides LSPs with efficient tools to expand their cross-border operations and markets. This marketplace offers access to an extensive network, accelerating growth and simplifying partner integration across different regions. As a result, LSPs can significantly save on costs and streamline integration complexities.

L-Control: L-Control allows you to customise how you manage your supply chain, choosing partners for each step of the process. This flexibility lets you respond quickly to changes in customer demand by adding new routes or increasing capacity during busy times. Plus, you can offer different shipping service levels, like Economy, Economy+, and Express, to meet varied preferences.

Insurance: This feature offers insurance coverage for shipments, providing protection against loss or damage during transit. It mitigates financial risks associated with shipping and helps businesses safeguard their investments, giving peace of mind and assurance that shipments are protected throughout the delivery process.

E-KYC Submission: KYC Submission streamlines customs clearance processes by allowing clients to submit required Know Your Customer (KYC) documentation electronically. By expediting customs clearance, businesses can reduce shipment delays, minimise the risk of fines or penalties, and ensure compliance with regulatory requirements, resulting in smoother cross-border transactions.

L-Chat: L-Chat enables real-time direct communication with our network partners. These experts specialise in improving the customer experience, offering full transparency in order submission and tracking to ensure a smooth process. With L-Chat, you'll have a seamless experience, and our experts are readily available to support you throughout every stage of your logistical journey, optimising your customer service inquiries.

Automated Commercial Invoice Generation: This feature automates the generation of commercial invoices required for international shipments, including accurate details of products, quantities, and values. It simplifies the customs clearance process, reduces paperwork, and minimises the risk of errors, ensuring compliance with international trade regulations and facilitating faster customs processing.

Scan Barcode to Print Label: Clients can scan barcodes to quickly and accurately generate shipping labels. This feature streamlines the label printing process, reducing manual errors and saving time, thereby increasing operational efficiency and reducing fulfilment times.

L-Freight Air & Land: L-Freight offers both air and land freight options for B2B shipments, providing flexibility and choice based on the specific needs of businesses. Businesses can select the most suitable mode of transportation for their shipments, considering factors such as urgency, cost, and destination, to optimise efficiency and meet customer deadlines effectively.

Real Time Tracking: Real-time tracking allows clients to monitor the status and location of their B2B shipments in real time, providing visibility and control throughout the delivery process. It enables proactive decision-making, improves supply chain visibility, and enhances customer service by offering accurate and up-to-date information on shipment progress and estimated delivery times.

Additional Document Upload: You can upload additional documents required for B2B shipments directly within the platform, such as commercial invoice, Material Safety Data Sheet (MSDS), Surveyor Report, Health Permit, etc. This feature streamlines documentation management, reduces administrative burdens, and ensures compliance with regulatory requirements, facilitating smoother customs clearance and minimising shipment delays.

Proactive Email Notifications: Proactive email notifications will provide clients with automated updates on important events or changes related to their B2B shipments. By keeping stakeholders informed in real time, this feature enhances communication, reduces uncertainty, and improves overall efficiency in managing B2B logistics operations.

Manage Address Book: Address Manage Book is a centralised address book solution designed for frequent B2B shipment senders and consignees, allowing you to store and manage detailed contact information and delivery addresses efficiently. By facilitating the addition of new entries and offering quick access to accurate sender and consignee details, it streamlines order processing, minimises data entry errors, and accelerates fulfilment. This system not only saves time but also enhances operational efficiency, making it an indispensable tool for businesses aiming to optimise their shipment processes.

Comprehensive Filter Box: The Comprehensive Filter Box lets you customise your view of shipment data by applying various filters, such as order code, creation date, origin and destination country, and shipping terms. You can also filter shipments by stages, like all shipments, created shipments, in-progress shipments, or delivered shipments. This powerful tool makes it easier for you to see and find the information you need, helping you make better decisions and work more efficiently.

Order Save Drafts: You can save draft orders within the platform, allowing them to partially complete orders and resume them later without losing progress. This feature provides flexibility and convenience, especially for complex or time-consuming order entries, enabling clients to manage their workload more effectively and reduce the risk of data loss or errors.

Auto Generated Packing List: L-Freight can automatically generate packing lists for B2B shipments based on order details, including itemised lists of products, quantities, and packaging specifications. It streamlines the packing process, reduces manual effort, and ensures accuracy by eliminating the need for manual packing list creation, thereby improving efficiency and minimising errors in shipment preparation.

Transparent Quotation: L-Freight provides clear and transparent quotations for B2B shipments, detailing all relevant costs and fees associated with the transportation of goods. This feature promotes transparency and facilitates cost analysis, allowing businesses to make informed decisions and accurately budget for shipping expenses, ultimately optimising cost management and financial planning.

Quotation Based on the Order Weight Logic Input: This system enhances cost accuracy and transparency in pricing by tailoring precise quotations to the weight of each shipment. It ensures that customers are charged only for the actual weight of their packages, rather than any estimated figures provided during booking. This approach eliminates discrepancies and promotes fairness, as customers pay only for the exact amount of resources they utilise.

Flexible Booking Options: L-Freight offers flexible booking options for B2B shipments, allowing clients to schedule shipments according to their preferred dates, times, and delivery requirements. It accommodates diverse logistical needs and preferences, enabling businesses to optimise scheduling, meet customer deadlines, and adapt to changing demand patterns, thereby improving operational flexibility and customer satisfaction.

Multiple Type of Vehicle for Land Trucking: You can choose from a variety of vehicle types for land trucking, including trucks, trailers, and specialised vehicles suited to different cargo types and transportation requirements. This feature ensures compatibility with various cargo sizes and types, improves transportation efficiency, and enhances flexibility in route planning and logistics management, ultimately optimising resource utilisation and delivery performance.

Support Domestic and Cross Border: L-Freight supports both domestic and cross-border shipments, providing seamless transportation solutions for businesses operating within a single country or across international borders. It offers comprehensive coverage and scalability, enabling businesses to expand their reach, enter new markets, and fulfil diverse customer demands with ease, while ensuring compliance with relevant regulations and trade requirements.

B2B Pricing: This feature offers tailored pricing options for B2B shipments, seamlessly integrating with the Order Management System (OMS Lite) to simplify order processing and pricing management. With B2B pricing, you can easily set margins on top of customer rates within OMS Lite, enhancing your control over business strategy with a simple click. It simplifies pricing management and order processing for B2B transactions, helping businesses refine pricing strategies, improve cost control, and increase competitiveness in the market. This fosters business growth and profitability.