Understanding how to effectively monitor your orders in the L-Freight Land can make all the difference in streamlining operations and maintaining customer satisfaction. Therefore, this article provides a comprehensive guide to help you navigate the process with ease.
Step-by-step to Monitor Your Order in the L-Freight Land
Monitoring the progress of your order in the L-Freight Land is essential for ensuring transparency and accountability throughout the shipping process. To effectively monitor your order, follow these steps:
1. Access the "L-Freight Orders" Page:
Return to the designated page within the L-Freight page where the orders are listed. This serves as your centralised dashboard for tracking B2B shipment-related activities.
2. Expand Order Details:
Locate the specific order you wish to monitor and click on the expand (+) button adjacent to it. This action reveals additional shipment details, providing insights into the current status and progress of the order.
3. Review Order Details:
For a more comprehensive view of the shipment's progress, click on the "Order Details" button. This grants access to detailed information regarding transit milestones, estimated delivery times, and any pertinent updates.
4. Download Documents:
To review submitted documents like invoices or customs forms, simply click the "Document" button to start the download process.
5. Uploading Additional Documents:
Navigate to the “Upload New” button to upload additional documents for your B2B shipment.
By following these steps, you can stay informed about your B2B Land order and proactively address any potential issues that may arise during the shipping process.
Should you encounter any questions or require further assistance throughout the process, don't hesitate to reach out to our dedicated Support Team at [email protected]. We are committed to providing timely and effective support to address any concerns and facilitate a seamless shipping experience for all our valued customers.