Skip to main content
All CollectionsShipping SupportShipping Updates
Creating a Proper Delivery Address
Creating a Proper Delivery Address
Updated over 10 months ago

A simple error or missing a detail in the delivery address can mean your shipment will arrive late or not at all. To ensure proper delivery address formatting is adhered to, this document provides answers to avoid errors.

You will learn the following:

The Importance of Writing the Delivery Addresses Properly

Writing a delivery address goes beyond ensuring your package is delivered to the correct Consignee. There are several benefits of registering delivery addresses properly, and these include the following:

1. Reduced costs
By ensuring your delivery address is written correctly, you also mitigate the risk of a missed delivery that can bear additional shipping costs.
2. Better efficiency
Access to the correct information, and in this case, the right delivery address, will ensure your shipment is delivered on time.
3. Saved time
You will have more time on hand when you have the correct addresses. There will be no failed deliveries to take care of.
4. Improved customer satisfaction
Customers gain better trust when their shipments are delivered in a timely fashion.

The Common Problems with the Delivery Addresses and How to Avoid Them

There are three common errors when it comes to writing delivery addresses based on Luwjistik data, and these include:

1. Typing errors
When it comes to addresses, it’s essential to be exact. If an address contains an error, the carrier will likely be unable to deliver the shipment to the correct consignee.
2. Incomplete addresses
A standard error here is omitting certain aspects of the street address, like the apartment name or unit and suite numbers.
3. Filing errors
This type of error occurs when you file the wrong information from one document to another. These include putting incorrect information in the wrong section and not copying all the details.

The best way to reduce the risk of address-related problems is to enter complete details. These typically include:

  • Consignee address*

  • Consignee postal*

  • Consignee city*

  • Consignee country*

  • Consignee province*

  • Consignee district*

  • Destination port

If you’re inserting these details in an Excel file, spot-check the file to ensure data is consistent throughout each row or column.

How to Input the Delivery Addresses on Luwjistik

When shipping with Luwjistik, you can fill in delivery addresses when uploading your orders on the Orders Page.

All orders must be uploaded in an Excel sheet format. Once you’ve got the correct Excel file, you can fill in the delivery address in the first tab of the Excel sheet. You may find the sample files for cross-border deliveries and domestic deliveries here.

The table below summarises the necessary fields in the Excel tab that need to be filled in for a complete delivery address:

Field

Description

Order code*

Order ID can be filled according to your prefix preferences. It can be an alphanumeric or a symbol. Each order code must be unique

Consignee name*

Consignee’s full name

Consignee number*

Consignee’s contact number with country code

Consignee email*

Consignee’s email address

Consignee address*

Consignee’s full address

Consignee postal*

Consignee’s valid postal code. For zones in Europe, please fill in the ‘country code’ column with ‘EU’ and then add a prefix to the postal code on the ‘consignee postal’ column based on the country’s prefix. For example, the consignee postal for Italy would be IT20019.

Consignee city*

Consignee’s valid city

Consignee country*

Consignee’s country. Choose from the drop-down menu. Refer to the references tab for more information on the abbreviation.

Consignee province*

Consignee’s province

Consignee district*

Consignee’s district

Destination port

Consignee’s port based on a 3-digit IATA code. Choose from the drop-down menu. Refer to the references tab for more information on the abbreviation

Consignee tax ID

Consignee’s Tax ID

Length*

Package length in cm. Only insert the numbers

Width*

Package width in cm. Only insert the numbers

Height*

Package height in cm. Only insert the numbers

Weight*

Package weight in kg. Only insert the numbers

Payment type*

The payment type filled with either COD/Prepaid

COD Value

The value of item if using the COD service

Shipment incoterm*

The shipment incoterm filled with DDP/DDU

Sender contact name

Sender’s full name

Sender contact number

Sender’s contact number

Sender city*

Sender’s city

Sender country*

Sender’s country. Choose from the drop-down menu. Refer to the references tab for more information on the abbreviation.

Sender Province

Sender’s province

Sender port

Sender’s port is based on a three-digit IATA code. Refer to the references tab for more information on the abbreviation. Choose from the drop-down menu.

Sender postal

Sender’s postal code. For zones in Europe, please fill in the ‘country code’ column with ‘EU’ and then add a prefix to the postal code on the ‘consignee postal’ column based on the country’s prefix. For example, the consignee postal for Italy would be IT20019.

Sender address

Sender’s address.

If there are any errors with the Excel file, a notification will help you identify them and troubleshoot them. Note that you can only generate a proper label with the delivery address if the formatting outlined above is adhered to.

Once all your orders have been successfully uploaded, they will be displayed as a list. For new orders, click on the Download label button at the top of the list to download all labels as JPG files for printing and attachment to each other.

Here is a sample of a label with the complete delivery address:

What Happens If the Delivery Addresses Are Incorrect or Incomplete?

If you entered an incomplete or incorrect delivery address and your shipment is already being processed, you may contact [email protected].

Did this answer your question?